Aktif Bank has prepared a new contact area for its customers in Decentraland. The popular bank, which wants to establish a new communication channel in Metaverse, broke new ground by constructing a building.
Aktif Bank will be able to meet and communicate with visitors all day thanks to its building located in Decentraland. Adding Aktif Bank Metaverse Agent to the building, the bank will be able to inform its customers in this way. All users can access this building at coordinates 65,-127 via Decentraland between 09:00 and 18:00 on weekdays.
Aktif Bank Customer Experience and Communication Group Head Gamze Numanoğlu made the following statements:
As Aktif Bank, we started to take actions rapidly in Metaverse, which will increase its position in this period, in parallel with the pace of development of this stage, and became the first Turkish bank to take its place in Decentraland and realize projects. Our main goal is; to be present in every area where we can touch our customers and create better and new experiences. Today, serving exactly this purpose, we are creating a new contact area between our customers and our brand at Metaverse. In order to provide the most effective customer experience under current conditions in this universe, we are breaking new ground by taking a pioneering step for our industry. In addition to opening an Aktif Bank building in Decentraland, we have also positioned an Aktif Bank Metaverse Agent there to communicate and inform our customers. In the coming days, we will continue to work to increase the contact options in our building and to ensure that our building is used more effectively. In addition, we continue to use the advantage that our ecosystem gives us for our customers, and we will build an innovative and pioneering event project in Metaverse with our 9 million user ticketing brand Passo in the next period.”
